The Care Quality Commission’s ‘Regulation 20: Duty of candour’ sets out the requirements for health and social care providers across the UK. The duty of candour places a legal requirement for certain steps to be taken if something happens to a person you are supporting that causes them moderate or severe harm. This Duty of Candour training course ensures your care staff have the correct knowledge and skills.
Duty of candour refers to openness and honesty when things go wrong within the health and social care services. It is a professional responsibility, to be honest with patients when things go wrong. Understanding and abiding by the duty of candour will create more openness between professionals and patients, as well as building trust.
This online Duty of Candour training course will teach your staff the meaning of duty of candour, the professional regulators involved, the process of the application, the dos and don’ts, and the role of the CQC in the duty of candour. Upon successful completion, learners will receive a printable and downloadable Duty of Candour certificate.
The aim of this online Duty of Candour course is to greater increase your knowledge of the Duty of Candour and its function, as well as relevant legislation.
The key points covered in this course are:
Dos and don’ts of the duty of candour
CQC's role in the duty of candour
Please see our most common questions regarding duty of candour. If you have further questions, contact our friendly team.
The duty of candour sets out specific requirements providers must follow when things go wrong with care and treatment.
For health and social care, every health and care professional must be open and honest if something goes wrong, or if their treatment or care has the potential to cause, harm or distress. This includes informing people about the incident, providing reasonable support, providing truthful information and an apology
Our Duty of Candour training courses are available 24/7, anytime, anywhere. Perfect for staff with busy schedules or difficult shift patterns.
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