This Conflict Management training course will train your staff in how to prevent and handle conflicts that occur in the workplace. As conflicts can happen in any organisation between staff, a customer, patients, or larger groups, this online course is suitable for everyone in any industry. Knowing how to resolve conflicts properly is essential to your business.
Workplace conflicts are bound to arise at some point or another, but it can have a huge impact on the wellbeing of your staff, as well as their personal safety. It's essential staff can communicate successfully in order to maintain positive relationships with clients and other colleagues. Keep your staff safe and your business happy by teaching your staff how to manage should a conflict arise.
This Conflict Management training course will teach your staff what conflict is, how to recognise when it is happening, the correct methods of dealing with confrontation, how to reduce and resolve conflict, and the best way to seek help and advice when needed.
The aim of this Conflict Management course is to greater increase your knowledge of workplace conflict and how to manage a situation, as well as relevant legislation.
The key points covered in this course are:
Below are answers to the common conflict management questions our training experts frequently receive.
Conflict Management training is a course that teaches learners the best way to identify and manage conflicts in the workplace fairly, efficiently and safely.
Enrol your staff today by giving our training specialists a quick call or send us a message.
The benefits of conflict management training are:
There are plenty more benefits, but we can’t list them all, so why wait? Enrol your staff today.
Our online Conflict Resolution training courses are available 24/7, anytime, anywhere. Perfect for staff with busy schedules or difficult shift patterns.
• Study when you want
• Track staff progress
• Study anywhere you want on any device
Choose how you want this Conflict Management training course delivered:
Just follow these four simple steps, sit back, relax and let us do the hard work for you and your team.