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0330 100 0727

Challenging Behaviour Awareness Training

This Challenging Behaviour training course is suited to anyone that works with people that show signs of aggressive or destructive behaviour in their workplace. This could be in a health and social care or an education setting.

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About the Challenging Behaviour Awareness training course

Unfortunately, the side-effects of many illnesses are anger and aggression. This is also known as challenging behaviour. In order for your staff to protect themselves and those they care for, it is vital they know how to recognise and diffuse situations involving challenging behaviour. It is your responsibility as an employer to keep your staff safe, so training them on how to diffuse a situation, before having to physically defend themselves, is certainly a step in the right direction.

This Challenging Behaviour training course will teach you what challenging behaviour is, different types of challenging behaviour, some of the causes of challenging behaviour, the impacts and results of challenging behaviour and how to deal with the outcomes of challenging behaviour.

Duration Duration Dependent on delivery method, this Challenging Behaviour Awareness training course takes between 1-2 hours to complete and gain your certificate.
Entry & Level Entry & Level There are no barriers to entry on this Challenging Behaviour training course online. This is an awareness course, suitable for all.
Certification Certification On completion of this Challenging Behaviour training course, either download your certificate or access it at a later date online.
Accreditations Accreditations
This Challenging Behaviour course is CPD accredited. It meets accepted Continuing Professional Development (CPD) guidelines. 


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Providing relevant knowledge and skills

Challenging Behaviour Awareness Training Course Learning Outcomes

On completion of this Challenging Behaviour course, learners should know and understand the following:
  • What challenging behaviour is
    Be able to describe and understand what challenging behaviour is
  • Types of challenging behaviour
    Learn to identify the different types and examples of challenging behaviour
  • Causes of challenging behaviour 
    Learn to be able to recognise and understand some of the causes of challenging behaviour
  • Impacts and results of challenging behaviour
    Describe the impacts and results of challenging behaviour by learning the behaviour response cycle
  • Assessment methods
    Understand methods for assessing challenging behaviour and how to implement them correctly
  • Managing outcomes
    Learn to describe ways of dealing with the outcomes of challenging behaviour
FLXB Challenging Behaviour Awareness Certificate


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A glimpse of the Challenging Behaviour Awareness course

Take a look at our Challenging Behaviour Awareness course screenshots below. If you would like to see more of the course features before you enrol, book a free demo here with our training specialists.


FAQ - The Challenging Behaviour training course

Frequently asked questions

Knowing more about challenging behaviour in a health and social care or education settings is essential for not letting situations get out of hand and for your staff's safety. That’s why we have put together common challenging behaviour questions our training experts get asked.

If you have any more questions, get in touch and we will be happy to help!

Become certified in challenging behaviour today and enrol on our Challenging Behaviour Awareness training course. It covers the below questions in more depth!

What is challenging behaviour?

Challenging behaviour is any type of behaviour that causes significant distress or danger to the person of concern or others, including an outburst of aggression or resistant behaviour.

Challenging behaviour is most often, though not exclusively exhibited by individuals with learning developmental disabilities, individuals with dementia or other mental health needs, such as strokes or acquired brain injuries, individuals with psychosis and by children. Although, such behaviours can be displayed by any person.

What is challenging behaviour in health and social care?

Challenging behaviour in health and social care is a long term set of actions that puts the person being cared for and those around them (including a carer) at risk, or reduces their quality of life.

Challenging behaviour includes:

  • Aggression towards carers
  • Aggression towards other patients or family members
  • Attempts to self-harm
  • Intense feelings of fear and paranoia

Our blog 'Dealing with Challenging Behaviour for Care Workers' provides a guide on challenging behaviour in health and social care.

Who should enrol in this Challenging Behaviour Awareness training course?

This online Challenging Behaviour Awareness training course is designed for staff that want to gain a better grasp on how to deal with the challenging behaviour of children or adults who they work with. The roles this could include are:

  • Teachers and assistants
  • Healthcare workers
  • Live in carers
  • Childcare workers
What strategies are there for dealing with challenging behaviour? Preventing challenging behaviour is often easier than dealing with it. When someone is starting to seem aggressive or resistant keep in mind to treat each person as an individual and uphold the care values, communicate effectively and actively listen to what the person has to say. This will help diffuse the situation.
Why is staff training important when dealing with challenging behaviour? Staff training for dealing with challenging behaviour is important because they need the relevant skills and knowledge on what they should do in a challenging situation, the best way to treat it and how to improve the quality of life of people in their care. Without this knowledge, both the staff and the person with challenging behaviour can be hurt.


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Challenging Behaviour Awareness training course delivery methods

Our Challenging Behaviour course is available 24/7, anytime, anywhere. Perfect for care staff with busy schedules or difficult shift patterns. 

• Study when you want 
• Track staff progress 
• Study anywhere you want on any device 

Choose how you want this Challenging Behaviour Awareness training course delivered:


It's easy to get certified in Challenging Behaviour Awareness

Just follow these four simple steps, sit back, relax and let us do the hard work for you and your team.

Book A Course Book this Challenging Behaviour training course via the website, by messaging us or calling.
Login Once everything has been booked, you will receive login details for you and your staff.
Complete Course Complete the Challenging Behaviour course you purchased in the delivery method you chose.
Become Certified Great! Now you're certified and can download the certificates from the portal.

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